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Babel Travel Menu |
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Our Privacy Policy
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Your Privacy is very important to us. Babel Travel is committed to protecting your Personal Information that you share with us and we will only use the information that we collect from you lawfully, in accordance data protection laws.
We want you to fully understand our Privacy Policy and what it means to you, the client. By using our website or the services offered by us, you are consenting to our use of such personal information as you provide to us as described herein.
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What is considered personal information and why would it be collected?
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We collect the following personal information in the course of offering services or providing services to you: Age, Name, Home Address, Telephone Number, e-mail address, Credit Card details, Feedbacks, Comments you provide us, trip destination information, credit card information etc. The collection of this information is done to allow us to provide services to you as requested. We also use this information to: register you to receive newsletters, answer your request for further information about our trips, make a booking, provide you with information about the Company and/or our services.
Furthermore, the personal information allows us to - understand your needs as a client and determine eligibility for our products and services, inform you about our products and services, or those of our partners that we believe may be of interest to you, provide ongoing service and, of course to comply with the law.
Babel Travel obtain consent by: Written permission via mail, email or fax, verbal permission with a dated notation in your customer file along with the initials of the staff who recorded your information, from your travel agent.
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How is my personal information protected?
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All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Passwords, encryption devices and firewalls protect these databases.
Access to your personal and private information is limited to authorized employees only. We keep our employees informed about our policies and procedures. Babel Travel strives to protect its users' personal information and privacy; we do not guarantee the security of any information you disclose online and you do so at your own risk. You acknowledge that you are aware of security and privacy limitations inherent to the internet environment.
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With whom would you share my personal information?
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Third Party Third Party Partners (Travel Agents) and Suppliers:
Babel Travel will share your information with the outside suppliers (such as guides, travel companies, hotel companies, insurance companies etc) who perform services on our behalf. As you would expect, certain information must be provided to these suppliers in order to facilitate your booking and in order to provide you with service(s) you have requested.
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What are your website policies?
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We will acquire personal information such as your name and email address if you subscribe to our electronic newsletter, partake in any surveys or on-line promotions. We do not send unsolicited email.
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Data protection policy
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To ensure that your holiday runs smoothly, we (and your travel agent, if you use one) need to use information such as your name and address, special needs, dietary requirements, etc. We will apply appropriate security measures to protect this data. However, we must pass it to suppliers of your travel arrangements, including airlines, hotels and transport companies. We may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. If you holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strict as in Switzerland. We will only pass data which includes sensitive information regarding disabilities or dietary and religious requirements, to people responsible for your travel arrangements. If we cannot pass this information to the relevant suppliers, in the EEA or elsewhere, we cannot provide your booking. When you make this booking, you consent to this information being passed to the relevant people. Information held by your travel agent is subject to that company's own data protection policy. We can supply a copy of your information held by us; there is a small charge for providing this.
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Your Consent
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By using Babel Travel’s website, you consent to the collection of this information by Babel Travel GmbH in the ways described above. Your information will be kept on file and may be used to send you details of relevant future offers and brochures. If you do not wish to receive such information please let us know by using the opt out boxes on the relevant web pages. You are entitled to a copy of your information held by us. We make a small charge for providing this to you.
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Contact us
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If you have any concerns about the content of this privacy statement or any personal information Babel Travel holds about you please email us: info@babeltravel.com
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